The event discussed the use of AI tools to assist rather than replace, focusing on data models and change requests. Key points included:

• Use Cases and Proof of Concept (POC): AI should be used as a tool to help, not replace, existing processes. It can be used as a data model to understand the impact of change requests and appeal to a sense of opportunity. Ensuring short-term goals and pulling in different projects can help achieve necessary outcomes. An organisation conducted a POC and sold it to the board based on KPIs, aiming to reduce lost sales due to poor availability.

• AI Decision Tree and Board Perspectives: An AI decision tree was discussed to determine when it is good to use AI and when it is not. Human interpretation of the needs for AI is crucial. The board often asks about the short-term view of AI and how it can work together with existing systems. There is a need to align the board's view with long-term plans.

• Impact and Industries: The discussion highlighted the need to identify where AI can make the most impact, focusing on the biggest industries in New Zealand where probability and financial gains matter. The cultural aspect of AI adoption in New Zealand was also considered.